Frequently Asked Questions
Find answers to common questions about our services.
General Questions
What are PVA accounts?
PVA stands for Phone‑Verified Accounts. These are online accounts (Instagram, TikTok, Gmail, etc.) that have been verified using a real phone number. This verification adds an extra layer of security and makes the accounts more reliable and less likely to be banned compared to non‑verified accounts.
Are your accounts 100% phone‑verified?
Yes, every account we sell is verified with a real SIM card. We do not use VoIP or virtual numbers. This ensures the accounts are long‑lasting and meet platform requirements.
Which platforms do you offer?
We offer PVA accounts for Instagram, TikTok, Facebook, YouTube, LinkedIn, Pinterest, Gmail, Google Voice, Twitter, Telegram, Snapchat, Spotify, Tinder, WeChat, WhatsApp, and many more. Check our Services page for the full list.
Orders & Payment
How do I place an order?
Simply browse our service pages, select the platform and quantity, and click "Buy Now". You'll be shown a modal with contact options. Choose your preferred method (Telegram, WhatsApp, or Email) and we'll assist you with the next steps.
What payment methods do you accept?
We accept payments via Payoneer, credit cards, and cryptocurrency (Bitcoin, Ethereum, USDT). All transactions are processed through secure, encrypted gateways.
Is my payment information safe?
Absolutely. We never store your payment details on our servers. All transactions are handled by trusted third‑party processors with bank‑level encryption.
Do you offer bulk discounts?
Yes, we offer special pricing for bulk orders. Please contact us with the platforms and quantities you need, and we'll provide a custom quote.
Delivery & Accounts
How fast do you deliver accounts?
Most accounts are delivered within 5‑10 minutes after payment confirmation. For bulk orders (10+ accounts), delivery may take up to 2 hours. You'll receive login credentials and any additional information instantly.
Can I change the password after receiving an account?
Yes, you should change the password and recovery information immediately after receiving the account to ensure your security.
Do accounts come with recovery emails?
Yes, all accounts include access to the original recovery email. In some cases, you may receive a separate email login that you can use to reset/change the recovery address.
Are the accounts aged or fresh?
We offer both fresh and aged accounts. Each product page clearly indicates whether the accounts are fresh (0‑1 month), medium‑aged (1‑6 months), or aged (1+ year).
Warranty & Support
What does your warranty cover?
Our 24-hours warranty covers accounts that become inaccessible, banned, or fail due to reasons on our side (e.g., invalid credentials, phone verification lost). We do not cover misuse or violation of platform terms by the buyer.
How do I request a replacement?
Simply email us at hs1202742@gmail.com or contact us via Telegram/WhatsApp with your order number and the issue. We'll verify and send a replacement as soon as possible.
How can I contact support?
You can reach us via email (hs1202742@gmail.com), WhatsApp (+93 022 060 096), or Telegram (@pvaWolf). We're available 24/7.
Do you offer support on weekends?
Yes, our Telegram and WhatsApp support are staffed 24/7, including weekends and holidays. Email responses may take a bit longer on weekends but are usually answered within 24 hours.
WhatsApp Numbers
Which countries do you offer WhatsApp numbers for?
We offer WhatsApp numbers from 20+ countries including USA, UK, Canada, Australia, New Zealand, Germany, France, Italy, Spain, Portugal, Netherlands, Belgium, Sweden, Norway, Denmark, Finland, Switzerland, Japan, South Korea, and Brazil. Pakistan numbers are not available at this time.
Why do I need to contact you for WhatsApp numbers?
WhatsApp numbers are subject to availability and pricing may vary. We ask customers to contact us so we can confirm current stock and provide accurate pricing for your desired country and quantity.
Are WhatsApp numbers real SIM verified?
Yes, all our WhatsApp numbers are verified with real SIM cards, ensuring they are compatible with WhatsApp Business API and long‑term use.